PHONE CUSTOMER SERVICE HOURS: 8:30 am to 1:00 pm Monday through Friday.
hours call and leave a message. Email is more closely monitored.
ORDER: There is no minimum order requirement on stock items. All orders are
subject to shipping and/or handling charge.
TERMS: All custom orders MUST be accompanied by a 50%
deposit, unless prior
agreement was made with SOLAR GRAPHICS. Net 30
days on approved credit. Accounts
30 days or more past due will be
charged a service charge of 1.5% monthly
on the past due portion of the
account, and may be put on credit hold.
The only obligation of either seller or manufacturer shall be to
product which is proven to be defective. Neither seller nor
any liability for injury, loss, or damage resulting
from use of these products.
AND RETURNS: claims for errors, shortages, and/or damaged goods
MUST be made
within five (5) working days of receipt of goods or products.
The return of
unused and/or undamaged goods MUST be made within 30
days of receipt of goods
or products, and is subject to a 10% restocking
charge. ( This excludes custom
or special manufactured orders, which are
NOT RETURNABLE ) No returns shall
be accepted without prior authorization.
Orders will be sent via US Mail or UPS. Orders will be subject to
all shipping/handling charges.
ORDERING: To avoid mistakes in shipment(s), please list the
every item ordered. CUSTOM ORDERS: be sure to give us as
as possible. This is important, and will insure your order
being filed, filled,
and sent accurately.