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GENERAL INFORMATION
 

 

 

NEW PHONE CUSTOMER SERVICE HOURS: 8:30 am to 1:00 pm Monday through Friday.
Other hours call and leave a message. Email is more closely monitored.

TELEPHONE 440-352-3280
Email: solargraphics@hotmail.com

MINIMUM ORDER: There is no minimum order requirement on stock items. All orders are
subject to shipping and/or handling charge.

PAYMENT TERMS: All custom orders MUST be accompanied by a 50%
deposit, unless prior agreement was made with SOLAR GRAPHICS. Net 30
days on approved credit. Accounts 30 days or more past due will be
charged a service charge of 1.5% monthly on the past due portion of the
account, and may be put on credit hold.

WARRANTY: The only obligation of either seller or manufacturer shall be to
replace any product which is proven to be defective. Neither seller nor
manufacturer assumes any liability for injury, loss, or damage resulting
from use of these products.

CLAIMS AND RETURNS: claims for errors, shortages, and/or damaged goods
MUST be made within five (5) working days of receipt of goods or products.
The return of unused and/or undamaged goods MUST be made within 30
days of receipt of goods or products, and is subject to a 10% restocking
charge. ( This excludes custom or special manufactured orders, which are
NOT RETURNABLE ) No returns shall be accepted without prior authorization.

SHIPMENT: Orders will be sent via US Mail or UPS. Orders will be subject to
any and all shipping/handling charges.

WHEN ORDERING: To avoid mistakes in shipment(s), please list the
description of every item ordered. CUSTOM ORDERS: be sure to give us as
much information as possible. This is important, and will insure your order
being filed, filled, and sent accurately.